Shipping & Policies
We offer FREE SHIPPING on any purchases over $70 USD. We ship 2-3 times a week so most orders will process within 24-48 hours except weekends. Of course we will try our best to make changes to orders and make address changes but we can only do this up to 12hrs after the order was placed. All orders that placed after that timeframe will be final and may incur additional shipping costs if items have to be added so make sure your order is correct when you place it :)
If you are on subscription with us, and would like to cancel or pause your subscription, please provide us with 48hrs notice before the order auto renews.
USA & CANADA SHIPPING
All orders are processed within 24-48 hours, except weekends, and shipped out to you. Once it has shipped you will receive your tracking number.
USPS shipping can take anywhere from 3 - 5 business days to arrive. Canada Post shipping can take anywhere from 6 - 12 business days to arrive.
International orders do not include import duties, taxes, shipping costs and other charges in the item price. Please check your country's customs office to determine if there are any additional costs prior to purchasing the planner. All orders are processed in 24 hours. You will also be provided a tracking number once it has shipped.
RETURNS & EXCHANGES
We really want you to love your products. If you have any questions please email us at email@example.com and we will be happy to help you.
We accept returns within 30 days of the item being marked "shipped". Please email us directly at firstname.lastname@example.org. The item must be undamaged and remain in its original packaging. All planners must still have their original shrink wrapping. Refunds are only offered as store credit and we are not responsible for return shipping costs.
Please note that all monogrammed items are final sale and cannot be exchanged or returned.
WHO WE'VE WORKED WITH
Private Label Options
In our corporate program you have the ability to create custom office products (such as simple notebooks, journals, notepads, etc.) available for staff use and more. Our corporate program allows companies to outfit their offices with STIL products.
In our private label program we leverage our relationships with our printers and paper suppliers, to provide you with discounted private label production of any items you need. We’d love to discuss the options we have available in order to fit your needs.
Want to collaborate?
If it’s the right fit, we’d love to hear about your collaboration ideas. Here we would co-create a product together and create items that are co-branded.