Shipping and Policies


 

We are more than happy to answer any questions you have may have. Please contact us here if you have any questions or concerns and we will get back to you as soon as possible.

// PRE-ORDERS

When you are pre-ordering one of our items please pay close attention to the estimated ship date of the product. If you have any questions or concerns please email us at hello@stilclassics.com and we'll be happy to assist you.  

// REGULAR PROCESSING TIME 

All shipping costs are calculated at checkout based on your location and the weight of your product. All orders are generally processed in 2-3 days and then shipped out to you. If you notice any errors in your shipping address please notify us right away as our labels are printed within 24 hours.

// USA SHIPPING

All orders are processed in 2-3 days on average and then shipped out to you with a tracking number. Regular mail shipping can take anywhere from 4 - 7 business days to arrive and we offer free shipping on orders over $50. We highly recommend leaving your phone number when you check out because it allows for an extra bit of security in case the postal service has trouble delivering.

// CANADIAN SHIPPING

All orders are processed in 2-3 days on average and then shipped out to you. We provide Expedited Shipping with tracking on all orders. Regular mail shipping can take anywhere from 3 - 6 business days and we offer free shipping on orders over $50. We highly recommend leaving your phone number when you check out because it allows for an extra bit of security in case the postal service has trouble delivering.

// INTERNATIONAL ORDERS

International orders do not include import duties, taxes, shipping costs and other charges in the item price. Please check your country's customs office to determine if there are any additional costs prior to purchasing the planner. All orders are processed in 2 - 3 days. Orders typically take 6 - 14 business days to arrive at your door after processing and regular shipping does not include tracking. We highly recommend leaving your phone number when you check out because it allows for an extra bit of security in case the postal service has trouble delivering.

// RETURNS & EXCHANGES

We really want you to love your products. If you have any questions please email us at hello@stilclassics.com and we will be happy to help you.

We accept returns within 30 days of the item being marked "shipped". Please email us directly at hello@stilclassics.com so we can process your return. The item must be undamaged and remain in its original packaging. Refunds are only offered as store credit and we are not responsible for return shipping costs. 

// DAMAGES

Once an order leaves our studio, we are unable to control how it is handled by the carrier. We take great pride in the way we package our planner so if your order arrives damaged please let us know immediately so we can send you a replacement. 

FREE SHIPPING OVER $50
STILCLASSICS
HELLO@STILCLASSICS.COM
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